In this feature, KeshMahinder Singh, CEO & President of Kollect Systems Sdn Bhd addresses the perennial payment collections challenge SME businesses face in today’s world. As an expert in the area of Revenue Collection and Debt Management gained from consulting the Banking and Finance industry, Kesh shares how AR collection automation technology can help improve the financial health of SMEs.

Improving accounts receivable (AR) performance is an important task that requires close attention by the Chief Financial Offi cer (CFO). Getting paid faster, reducing friction to payment, managing invoice and payment disputes and increasing customer satisfaction are directly connected to a healthy cash flow, an optimized working capital ratio and an increased ability to take advantage of opportunities for growth.